Wir suchen Sie für unseren Standort in
Hungary (Nyírbátor)
as
IT Helpdesk Operator
Employment type:
Full-time
Contract type:
Permanent
Travel activity:
Occasionally
Your tasks:
- Provide frontline support to resolve IT issues for employees via phone, email, and ticketing system.
- Diagnose, troubleshoot, and resolve hardware and software issues for Windows Endpoints, mobile devices and Production relevant matters.
- Manage user accounts and permissions in systems like Active Directory and Office 365.
- Perform regular maintenance tasks and update systems as necessary.
- Escalate complex issues to senior team members while ensuring effective communication with end-users.
- Document all support activities, solutions, and updates in our tracking system.
Work on international IT Projects with your IT colleagues from other branch offices
Your profile:
- 1-3 years in an IT support role (or a related field).
- Junior candidates with strong technical foundations and great customer service skills are encouraged to apply!
- Basic knowledge of networking, troubleshooting, and system maintenance.
- Familiarity with Active Directory, Windows OS, and Microsoft Office 365.
- Great communication skills, patience, and a team-oriented attitude.
- An eagerness to learn and adapt in a fast-paced environment.
- Certification in IT support or related education is a plus (ITIL, etc.)
- English CV is required
Start into your future with MSK.
Nous nous réjouissons de votre candidature en ligne (y compris indication de votre prétention salariale et de votre date de disponibilité).
Apply nowWhat we offer:
Performance-related compensation
Participation in additional insurances
Cost coverage for business trips